Your Privacy Matters to Us

1. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, phone number)
• Delivery addresses and location data
• Payment information (processed securely through third-party providers)
• Device information and usage data
• Communication records between you and riders

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our delivery services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activity

3. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With riders to complete your delivery requests
• With service providers who assist us in operating our platform
• When required by law or to protect our rights
• In connection with a business transfer or merger

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability

6. Location Data

We collect location data to provide real-time tracking and optimize delivery routes. You can control location permissions through your device settings.

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Phone: +91 99901 49991
Email: privacy@couriyaar.com